Frequently Asked Questions

Can I put this pan in the dishwasher?

Sure, you can can absolutely put your pans in the dishwasher, however to keep them lasting a liftetime, we do recommend handwashing for the best results.

Can this pan be used both on gas stoves and in the oven?

All of our cookware is suitable for use on gas, electric and induction hobs and can go in the oven (up to variable temperatures), so it's up to you how you decide to cook with the pieces in your collection.

How can I pay for my purchase?

We offer several payment options, including credit cards (American Express, Master Card, Visa, JCB), Shopify Pay, Apple Pay, Google Pay, and PayPal, ...

What if I receive a damaged item?

Please call or email us. We will research your problem and determine if we would like you to ship the item back, and we can place another order for you.

How do I track an order?

Once your order has shipped you will receive an email confirming that your order has shipped. On this email is a tracking number. There will be a link in your email to either UPS or USPS. Click on this link and you will be able to track your order.