All custom orders have a processing time of 3 to 5 days, depending on the ordered item. We do offering express processing with next-day delivery at extra costs.
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How long is the processing time for custom orders?
All custom orders have a processing time of 3 to 5 days, depending on the ordered item. We do offering express processing with next-day delivery at extra costs.
There is an error on my custom order, what do I do?
We’re so sorry if the product you received is different from the order. Please contact our customer support to send back the item for a replacement at no additional costs.
Do you accept one single custom order?
Yes, we do! In case you order more than 10, please contact us to get a discounted price.
How long does shipping usually take?
Standard shipping takes from 2 to 3 business days. If you are in a rush, we do offer next-day delivery.
At GemWed, what matters the most to us is your complete enjoyment of the gifts. To make sure of it, we will send a mockup of the order for your approval before processing. And if there is still something wrong with the gift, do let us know! We will be happy to exchange the gift or give you a full refund. Please refer to our Return Policy for more details.
We accept the following payment methods